I’m a Tazo from Costco girl but they’ve been out for months. Not sure what’s up so I came here to find an alternative and boy did I! I actually like this better! Spicier (which I like) and a little goes a long way. Also a great price! For the people saying:1. It tastes like black licorice - I hate licorice! Real or fake (twizzlerz, jelly beans, etc). I imagine you added too much concentrate. The container says 3 to 1 liquid to chai concentrate but I do 4 to 1 and froth it.2. It’s not like Starbucks - sorry to say but if you actually like chai tea, you shouldn’t be getting it from Starbucks. I’m always asking for like 5 extra shots of chai in my almond chai latte because they never use enough. And when they do it’s usually flavourless and at the price of one medium size in store, you pay yourself back with this concentrate 10 fold.Mine came packaged just fine so not sure if I got lucky there or the people who’s were were defective.All in all, I can’t believe I’m saying it at the risk of stock being depleted, but GET THIS!